Designing with care requires more empathy in the design process to sense the emotional needs and conditions of others. Designing with empathy requires awareness and sensitivity. Empathy builds trust; it engages stakeholders, and it leads to better outcomes. The design sector demonstrates that it cares by contributing to emergency responses to bushfires and COVID-19 from adapting supply chains and production lines to creating designs geared towards the public good. The events of 2020 have highlighted the need for greater care, from the design of the healthcare system to the broader world of products and services that could shape a more empathetic future.
AMRA + Jacobs
reFrame: Making Space for Co-design and Architectural Affordances in the Design of Innovative Learning Environments
Dion Tuckwell, Fiona Young, Vivienne Awad, Richard Leonard, & Lisa Grocott
Booked Out Free
Dr Desiree Hernandez Ibinarriaga and Assistant Professor Howard Munroe.
Dr Tristan Schultz, Professor Lisa Grocott and Dr Desiree Hernandez Ibinarriaga
Museum of Humankind